ARKLink Card Policies
Questions about the ARKLink card and reciprocal borrowing program? Contact the Resource Sharing Committee.
1) ARKLink Libraries have agreed to honor the ARKLink card. Lending libraries set their own policies and procedures. They may establish different lending policies for the following categories of ARKLink borrowers: undergraduate student, graduate student, faculty, and staff.
2) ARKLink patrons must present both an ARKLink card issued by their home library and a photo ID to the circulation desk of the lending library.
Optionally, an official ARKLink fax request from the home library may be used to authorize the lending library to issue an ARKLink card. No substitutions will be allowed and such a fax must include an approved authorizing signature.
3) The ARKLink card will include the name of the patron, his/her university ID number, and the code for the sponsoring library, the name of the individual issuing the card and an expiration date. Any individual known to have outstanding charges at his/her home library may be denied the right to participate in the ARKLink Statewide Card program.
4) Cards will be valid for one semester for students and one year for faculty. Expiration dates shall reflect the school calendar of the home library.
5) Each participating library will be allowed to set its level of service. All participants will provide circulation privileges and be allowed to establish their own policy regarding number of items checked out and length of loan. Privileges do not include journals, special collection materials, audiovisuals, computer software, anatomical models, reserve materials, or electronic resources restricted by licensing agreements.
6) Each library will maintain a current record of privileges and limitations applicable to this agreement, including collections or types of materials not subject to the borrowing privileges. This information will be updated annually and provided to all participants via the ARKLink website.
7) Lending libraries will take available and appropriate actions, including timely notification to the home library, to recover payment or materials from delinquent borrowers.
8) Home libraries will employ available and appropriate means to recover payment or materials from borrowers if lending libraries are unsuccessful in recovering such charges or materials. Home libraries will take appropriate action with regard to delinquent borrowers, including suspension of privileges extended under this agreement or any other measures deemed appropriate and consistent with local library practice.
9) If lending libraries fail to receive payment from borrowers for lost or damaged materials, home libraries will reimburse lending libraries for obligations outstanding longer than six months. Reimbursement will cover the cost of materials only.
10) Each library will appoint a liaison for the ARKLink Statewide Card Program. Duties of the liaison include:
- Promoting the program locally
- Making available copies of the program's guidelines and other information
- Insuring that the library's policies with regard to this program are maintained on the ARKLink Website
- Maintaining a supply of ARKLink Cards
- Administering the program at the library and resolving individual problems
- Referring problems or issues of a broader scope to library directors or their designees
3) Each participant will maintain and report the following statistics on an annual basis to the ARKLink Board:
- Number of ARKLink cards issued
- Number of items circulated to ARKLink card holders
- Number of ARKLink card holders registered for borrowing privileges
- Number and monetary value of lost and damaged materials paid to the home library by borrowers and reimbursed to the home library by other libraries
- Number and monetary value of lost and damaged materials paid for by the home library.